NHS Education for Scotland (NES) are committed to easy access for everyone. We're constantly working towards improving the accessibility of this application to ensure we provide equal access to all of our users.

Turas Care Management was launched in August 2020. We plan to make the application fully accessible in line with new legislation by September 23rd 2021. At the moment (as of 16/12/2020) it is partially compliant.

This application is improved on a regular basis in an Agile way and we want to be clear and transparent with regards to what we are doing to improve accessibility for the users of this software.

This application is run by NHS Education for Scotland. We want as many people as possible to be able to use this application. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the application using just a keyboard
• navigate most of the application using speech recognition software
• skip to content links at the top of the page

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this application is

We know some parts of this application aren’t fully accessible:

• there are some missing styles for focus elements such as action buttons which make it visually difficult to see what your keyboard is focused on when tabbing through the application
• The main navigation bar has a duplicate ID
• Users using keyboard navigation will have issues accessing data displayed from external software such as Power BI
• One page links to PDF documents that are not fully accessible

What to do if you can't access parts of this application

If you need information on this application in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: support.web@nes.scot.nhs.uk

Telephone: 0141 223 1400 (ask for Colin Sanders).

We’ll consider your request and get back to you in 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Applications and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS).

Technical information about this application’s accessibility

NHS Education for Scotland is committed to making its application accessible, in accordance with the Public Sector Bodies (Applications and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This application is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

PDFs and other documents

One page links to a couple of PDF documents that are not fully accessible. This is not a fail under any WCAG 2.1 success criterion.

Duplicate ID on navigation

There is two IDs within the main navigation bar which can make it difficult for screen readers to differentiate between elements. This fails WCAG Success Criterion 4.1.1 Parsing.

Missing focus elements

There are some missing styles for focus elements such as action buttons which make it visually difficult to see what your keyboard is focused on when tabbing through the application. This fails WCAG Success Criterion 2.4.7: Focus Visible.

Issues accessing external data

Users using keyboard navigation will have issues accessing data displayed from external software such as Power BI. This fails WCAG Success Criterion 2.1.2: No Keyboard Trap and WCAG Success Criterion 2.1.1 Keyboard.

How we tested this application

This application was tested on the 15th December 2020. The test was carried out by a member of staff from NES Digital using a combination of:

• Lighthouse Accessibility Tool (Chrome and Microsoft Edge)
• Keyboard Navigation
• JAWS Screen Reader

Due to Turas applications having a variety of different users and how they interact with the system we decided to test the application using a variety of different logins.

Within this we tested:

• Homepage
• Pages with form elements
• Pages with Data displayed from External sources
• Pages with text

What we are doing to improve accessibility

We planned to get this application fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard within this financial year. However due to team capacity this may not be possible, but we will try our best to remedy any issues as soon as we can.

We will be updating our roadmap to accessibility in which you will be able to see our planned accessibility work for the next year.